Otter Video will provide Support Services on the basis
of the Service Level purchased by the Client.
The Client may:
- At any time, by written request to Otter Video, increase the Support Services and, in such a case, the Client will pay pro rata Fees on the basis of the increased Fees for such increased Support Services, for the remainder of the then current term; or
- At the end of the then current term, decrease the Support Services